Privacy Policy

Effective Date: September 14, 2025

1. Who We Are and Scope

Neuralist is a productivity application that helps you turn ideas into action. This Privacy Policy explains how we collect, use, and safeguard personal data across our marketing website at neuralist.io and within the Neuralist application.

The data controller is Neuralist, operated by a sole proprietor in the United States. You can contact us at the address in the Contact section below.

2. Information We Collect

We collect different data depending on whether you visit the website or use the app.

Website

Email address if you join our list or contact us
Cookie preferences and consent status
Analytics data such as page views and traffic sources
Device and browser information

Application

Account information from our authentication provider, such as email and basic profile data
Subscription and payment status from our payment processor
User generated content such as tasks, plans, and related metadata
AI interaction data that you choose to send for features such as planning
Operational telemetry such as error logs and performance signals

3. How We Use Information

Website uses

Send updates to subscribers who opt in
Respond to messages and support requests
Measure and improve site content and performance

Application uses

Provide core features such as task storage, planning, and syncing
Authenticate users and secure accounts
Process payments and manage subscriptions
Deliver AI features that you request
Monitor and improve reliability and security

4. Legal Bases for Processing

Where required, we rely on one or more of the following: performance of a contract, legitimate interests such as securing and improving services, consent for cookies and marketing, and compliance with legal obligations.

5. Third Party Services

We use trusted providers to operate the website and app:

Authentication: Clerk
Payments and billing: Stripe
Email delivery: Resend
Marketing email: MailerLite
AI features: OpenAI API
Hosting and infrastructure: Fly.io for the app, Cloudflare Pages for the marketing site
Analytics: Google Analytics for website traffic

These providers process limited personal data to perform their services and are required to handle information securely and lawfully. We send certain user prompts and related content to our AI provider (OpenAI) for processing. According to their documentation, data submitted via the API is not used to train or improve their models.

6. Cookies and Tracking

We use necessary cookies to run the site and app. We also use non-necessary cookies for analytics to understand how the website is used. You can opt out of non-necessary cookies at any time through the Cookie settings link. Your choice will be honored on future visits from the same browser.

Categories:

Strictly necessary: required for security and core functions
Analytics: helps us improve content and performance, optional and opt out available

7. Data Retention

We keep personal data only as long as needed for the purposes described here. Mailing list data is retained until you unsubscribe. Account and subscription records are kept while your account is active and for a reasonable period after closure for compliance and auditing.

8. Data Security

We apply administrative, technical, and physical safeguards to protect personal data. This includes encryption in transit, access controls, and monitoring of our infrastructure.

9. International Data Transfers

We operate in the United States and may transfer data to service providers in other countries. Where required, we use appropriate safeguards to protect your information during transfers.

10. Your Rights

Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal data, to object to certain processing, or to withdraw consent. EU and UK users have rights under GDPR. California residents have rights under the CCPA and CPRA. We will respond to requests in line with applicable laws.

11. Children’s Privacy

Neuralist is not intended for children under 13. In some regions a higher age may apply. We do not knowingly collect personal data from minors.

12. Your Choices

Unsubscribe from marketing emails using the link in any email
Manage cookie preferences using the Cookie settings link
Request deletion of your account and data by contacting support

13. Changes to This Policy

We may update this policy from time to time. We will post changes on this page and update the effective date.

14. Contact

If you have questions or requests, contact us at:

Email: contact@neuralist.io

For data requests, please include the email address linked to your account so we can verify ownership.